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River

Frequently Asked Questions

01

Is "Unlimited" Really Unlimited?

While we do not have a hard cap or limit on data, the “Cell Carriers” reserve the right to suspend service if they feel you are “abusing the network”. This typically happens over 800GB of usage in 1 billing period. We recommend to monitor your data usage via the routers admin panel.

02

Is There a Contract

No!

03

Can I Stream videos on devices like roku or amazon fire stick?

Yes!

04

Can I play video games online like playstation, xbox, or PC?

Yes

05

What Speeds Should I Expect?

Download & upload speeds depend highly on a few things:

  • Surrounding foliage density

  • Distance from the nearest cell tower

  • Metal roof

Average speeds are 20mbps -50mbps but we’ve witnessed as high as 200+mbps download speeds and up to 50mbps upload speeds.

For locations with a metal roof or low signal we recommend an outside antenna, please contact us or checkout our store for more info.

Quick Connect, LLC

This is an ATT based service. Our Service quality is dependent on ATT cell towers. 

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